LUXOB FURNITURE – Privacy and Security Policy

1. Introduction

At LUXOB FURNITURE LTD, your privacy and security are of utmost importance to us. This Privacy and Security Policy outlines how we collect, use, and protect your personal information when you visit our website, www.luxobfurniture.com (the “Website”). By using the Website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information when you interact with our Website or make purchases:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, payment details.
  • Browsing Information: IP address, browser type, device type, and pages viewed on the Website.
  • Order Information: Products you order, purchase history, and customer preferences.

3. How We Use Your Information

We use the information collected from you for the following purposes:

  • Processing Orders: To complete your orders, including payment processing, shipping, and handling any order-related communication.
  • Customer Service: To respond to your inquiries, manage returns, and handle customer service matters.
  • Marketing: To send promotional emails, special offers, and newsletters, but only if you have opted in to receive such communications. You can unsubscribe at any time.
  • Website Improvements: To analyze trends, improve user experience, and optimize our services based on customer behavior and feedback.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to safeguard it. Our Website uses Secure Socket Layer (SSL) encryption to protect your data during transmission. Additionally, we store sensitive information such as payment details in encrypted formats and restrict access to your personal data to authorized personnel only.

5. Sharing of Information

We do not sell, trade, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers (e.g., payment processors, delivery companies) solely for the purpose of fulfilling your orders.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that allow us to remember your preferences and recognize you during future visits. You can disable cookies through your browser settings, but this may limit your ability to use some features of our Website.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and Correction: Request access to the personal data we hold about you and correct any inaccuracies.
  • Deletion: Request the deletion of your personal data, subject to certain legal restrictions.
  • Opt-Out: Unsubscribe from marketing communications or object to certain processing activities.

To exercise these rights, please contact us at the details provided below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy and Security Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, so we recommend checking back periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy and Security Policy, or if you would like to exercise your data rights, please contact us at:

LUXOB FURNITURE LTD
15 Gatley Rd, Cheadle SK8 1LY, Manchester, UK
Email: privacy@luxobfurniture.com